Delivery Questions

We will put your groceries at your front door unless stated otherwise. So, please let us know of any specific directions in the "Delivery Notes" section on the checkout page. 

***We highly recommend leaving a cooler out with ice packs next to your front door friday night.***
Hold onto your supplies (ice packs, box, & insulated bag) & on your next delivery leave all supplies outside Friday night and we will collect them Saturday morning with your fresh delivery! 
As of now we only deliver in Collier County. All deliveries are made on Saturday's. 
All orders $35 and over are free delivery! Minimum order is $20 plus a $5 delivery charge. We encourage you to partner with a neighbor/friend to avoid the delivery fee. 
Not a problem! All orders will be packed and insulated with ice packs unless you indicate in the note section that your leaving your own cooler and ice packs.
Of course! Just make sure in the note section you include your gate code, building number, floor level, and any other special instructions. This is very important to help keep our drives on time!
You can hold onto your ice packs, box, & insulated bag till next delivery! Please leave all supplies outside the night before your next delivery with your insulated bag washed out. Greatly appreciated!! 

 

Account Questions

You have access to customize your order whenever you like. Orders must be placed by 5:30 PM on Thursday for the following Saturday delivery. You can place orders weeks in advance or become a weekly subscriber.
Once you login to your Produce Buddies account, click on the "Upcoming Deliveries" tab. On this screen, you can see all current and future orders. 
We will run your credit card on file the Thursday before your Saturday delivery at 6 PM, which is after the cut off time. (5:30PM)
Yes, you can see them by visiting the "Order History" tab within your personal account.
The order deadline is Thursday at 5:30 PM the week of your delivery. You can always place orders weeks in advance!
You can put your orders on hold or cancel at anytime for any reason, as long as it's done at least 48 hours before your delivery day. (Before 5:30PM on Thursday)
Yes! For all of us here at Produce Buddies, there is no greater compliment than your referral. We love it so much that you get a $10 credit every time you refer a friend & your friend receives $10 as well! :)
As we all know living in paradise has it's one downfall and that is the heat. Here at Produce Buddies our customers always come first and to guarantee our produce, we send our perishable goods in insulated bags with moisture resistant ice packs. 
We only charge you $7 for a deposit fee on your first order. Every order after your fisrt order, leave your supplies outside your door the night before your expecting your fresh order. Lets say you accidently forget to leave your supplies out, our system will automatically charge you $7 again for supply fees. We will then email you asking you to please leave both sets of supplies out the night before your next order, we will then pick up both sets and credit your account $7! Please try your best to always return your supplies! We truly do not want to keep ordering supplies weekly!!!

 

Produce Questions

Yes, we try to offer as much organic produce as possible. If not organic, then as local and pesticide-free as we can source. Refer back to our 'how we source' page to see where our produce comes from! 
We are human and we do make mistakes from time to time. If you get a product that your unhappy with, or if your order is incorrect, email us and we will make it up to you every time, no questions asked!
We strongly believe in sourcing our produce as local as the season allows us to. During the winter season most of our produce is from local farms throughout Florida. During the summer season as we all know as Floridians it's simply too hot to grow produce besides mango, avocado, and other tree based items. So everything else is from farmers from GA, SC, NC, and up the whole eastern coast as the summer progresses. Our JERSEY blueberries and tomatoes are to die for! To learn more, go to our how we source page. 

 

Our Customers Love Us!

"I’ve shopped at Jeff’s farmers market for 6 years every Sunday. He’s the best & his fruits/veggies are great! I look forward to every Sunday to seeing his dedicated crew. Thank you, Jeff & crew, for your loving service to us ALL. We all love & thank you."

Henry Symonelle, Palm Beach Gardens, Florida.

"I have been shopping from these guys for almost 4 years now. They are honest, respectful, & have great personalities. Thank you for the fresh produce!"

Janice

"This is the only place I buy my vegetables from. The guys are great and always helpful. Best fruits and veggies!"

Maggie

"Great customers service and best produce in town!"

Sarah

"I love their veggies! I juice every day with only Jeff’s produce!"

Joe

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